Privacy Policy

Who we are

Our website address is: https://hopepainelimination.com/

Hope Pain Elimination (hereinafter, “us,” or “we”) respects your privacy and is committed to helping you understand what data we collect, why we collect it, and what we do with it. Please, take the time to read the Privacy Policy carefully. By providing personal information to us, you agree to this Privacy Policy.

We currently operate the hopepainelimination.com website (the “Site”), (the “Website” and, together with the “Services”). This Privacy Policy covers your use of the Services.

We and our service providers may collect personal information from you through the Services in the ways discussed in this Policy. This information may include your name, email address, and mailing address.

2.1. You can use our Site and visit our Website without providing personal information. If you refuse to provide your personal information when required, we may not be able to provide those Services. If you submit any personal information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

2.2.  We may disclose the personal information we collect from you to our affiliates for the purposes described in this Privacy Policy; to our service providers who provide services such as website hosting, data analysis, information technology, and related infrastructure provision, customer service, email delivery, auditing, and other services.

2.3 We may use or disclose the personal information we collect from you as we believe necessary or appropriate, including, but not limited to, using and disclosing personal information for the following purposes: to protect people or property, to protect our services, rights or property, to comply with legal requirements, to respond to legal process or law enforcement requests and to comply with requests from other public and government authorities.

Where permitted by applicable law, we may contact you and/or send you, commercial communications via electronic communications, such as email, to inform you about our products, invoices, services, offers, or any commercial content related to the company. If you do not want to receive marketing emails from us, you can always opt out by following the unsubscribe instructions provided in such emails. Please note that even if you opt out from receiving commercial communications, you may still receive administrative communications from hopepainelimination.com, such as transaction confirmations, notifications about your account activities (e.g. invoice payment confirmations, etc.), and any other important announcements. We may also send you other notifications if you have opted-in to receive them.

4.1. In many cases, we will automatically collect certain non-personal information about your use of the Services. We collect this information to ensure that the Services function properly. We might collect, among other things, information about your browser or device, Site usage data, information through cookies, pixel tags, and other technologies, and aggregated information. This information may include:

Site usage data, such as the date and time the Site on your device accesses our servers and what information and files have been downloaded to the Site based on your device number. We may also collect information collected automatically through your browser or device, or through the Site when you download and use it. We may collect the Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, device manufacturer and model, language, Internet browser type and version, and the name and version of the Services (such as the Site) you are using. The operating system you are using, the domain name of your Internet service provider, and your “click path” through the Sites or the Site; IP address, which we may use for purposes such as calculating usage levels, diagnosing server problems, and administering the Services. We may also derive your approximate location from your IP address;

4.2. To do this, hopepainelimination.com may use cookies and other technology, as described in the following section.

4.3. We may also collect non-personal information when you voluntarily provide it, such as your preferred method of communication.

4.4 We may aggregate personal information, which when aggregated does not personally identify you or any other user of the Services. For example, we may aggregate personal information to calculate the percentage of our users who have a particular zip code. We may use and disclose aggregated personal information for any purpose, except where we are required to do otherwise under applicable law.

4.5. We may use and disclose non-personal information for any purpose, except where we are required to do otherwise under applicable law. In some instances, we may combine this information with personal information. If we do, we will treat the combined information as personal information as long as it is combined. Information on cookies and related technology.

5.1 We may use cookies to manage our users’ sessions and to store preferences, tracking information, and language selection. “Cookies” are small text files transferred by a web server to your hard drive and thereafter stored on your computer. The types of information a cookie collects include the date and time you visited, browsing history, and preferences.

We may use the information collected through cookies to promote, highlight, or otherwise feature certain items in connection with your use of the Services. We may use the responses to these promoted or featured items, or your search queries and results, to customize the Services to you.

Typically, you can configure your browser to not accept cookies. You may also wish to refer to www.allaboutcookies.org/manage-cookies/. However, declining the use of cookies may limit your access to certain features of the Website. For example, you may have difficulty using certain interactive features of the Website.

5.2. Analytics

We use Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of the Services and report on activities and trends.  This service may also collect information regarding the use of other websites, Sites and online resources.  You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/  and opt out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.

6. How you may access, delete or change the information you have provided to us.

6.1. You can exercise your rights to access, rectify, erase, and object to the processing of your personal information at any time by sending a written request to hopepainelimination.com at bob@painelimination.com

6.2. In order to properly attend to your request, please make clear what personal information you are writing about. For your protection, we may only respond to requests for the personal data associated with the email address you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as we can, but we may need to retain certain information for our recordkeeping purposes and there may also be residual information that will remain within our databases and other records, which will not be removed.

We seek to use reasonable organizational, technical, and administrative measures to protect personal information within our organization. No website or Internet transmission is, however, completely secure. Consequently, hopepainelimination.com cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. Your use of the Site and Services is at your own risk.  hopepainelimination.com urges you to take steps to keep your personal information safe by memorizing your password or keeping it in a safe place. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us in accordance with the “Contacting Us” section below.

This Privacy Policy does not address, and hopepainelimination.com is not responsible for, the information or other practices of any third parties, including any third party operating any site or service to which the Services link.

We also may use a third-party payment service to process payments made through the Services. If you wish to make a payment through the Services, your personal information may be collected by such third party and not by us and will be subject to the third party’s privacy policy, rather than this Privacy Policy. We have no control over and are not responsible for, this third party’s collection, use, and disclosure of your Personal Information.

We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

The Services are not directed to individuals under the age of thirteen (13), and we request that they not provide personal information through the Services.

hopepainelimination.com reserves the right to modify this Policy at any time by notifying registered users via e-mail or the Site of the existence of a new Policy and/or posting the new Policy on the Services. All changes to the Policy will be effective when posted, and your continued use of any hopepainelimination.com after the posting will constitute your acceptance of, and agreement to be bound by, those changes.

If you have any questions or comments regarding this Policy, please get in touch with us by email at bob@painelimination.com  Please do not send sensitive information to us by email, since email communications are not always secure.